NCS Pte Ltd is one of Singapore's most reputable system integrators. The company is trusted for putting together robust systems for each unique business need. With the increasing awareness of natural disaster occurrences in the region, NCS has highlighted the need for business continuity management (BCM) planning. And Inspire-Tech's RapidRecall fits NCS' stringent requirements.

 
Based on the cloud platform, RapidRecall offers scalability within hours, and flexibility of customisation and use. The solution provides crisis managers, chief executives and business managers real-time statistics of staff readiness, using existing channels of Short Message System (SMS) and voice for accurate feedback updates.

With the cloud-based platform, RapidRecall assures of information security on trusted cloud. Using a robust and dedicated server, this setup ensures optimal performance with the minimal availability level of 99.95% as well as smart failover, ensuring performance whenever needed. Within minutes, RapidRecall can notify thousands of people through high-speed SMS delivery, concurrent interactive voice response (IVR) and emails. People can be contactable virtually anywhere via any text-enabled and voice-enabled devices.

“RapidRecall has made it possible for us to automate our roll call process. We can now notify our clients in minutes instead of hours,” said NCS' business continuity planning leader. “The tracking of notification response rates also helps us to design more efficient crisis plans. RapidRecall is a perfect complement to NCS business continuity services.”