Travelex Singapore is a well-known specialist provider of foreign exchange and international payments. The company needed a solution to inform their growing clientele about exchange rates regularly.

The IT team from Travelex met with Inspire-Tech and was impressed by the user-friendly interface demonstrated. All the features required such as group messaging, sender ID masking, pre-set templates were ready as part of RapidSMS's total package offering. With the hosted RapidSMS as a SaaS service, there is also no need to maintain an in-house SMS system or have additional manpower.

For Travelex, RapidSMS provides a logged history log of messages and can support exporting of content to Microsoft Excel for data archival, as well as auto-unsubscribe.

“SMS is commonly opted by our clients to receive regular updates on exchange rates which prompted us to seek for a reliable SMS-as-a-service.  Besides having many ready features like group messaging, sender ID masking and templates, the local support available in Singapore is the key decision factors for selecting RapidSMS," said Travelex Global Business Payments' IT manager.

"After using RapidSMS for some time, we find that the reports contain meaningful statistics which help us in managing the usage of the system.”