One of Inspire-Tech's Satisfied customers is a leading 143-bed general hospital in the Middle East, Offering high-quality acute care, and hoasts state-of-the-art radiological treatment.

The hospital was using an outdated SMS system which did not serve the evolving needs of its patients. In order to continue offering the best in healthcare experience, the hospital needed to strengthen its appointments booking and patient reminder process by automation, and thus needed a robust SMS solution which could seamlessly (and quickly) integrate with the existing Hospital Information System. This would allow the hospital to redirect time and human resources towards better customer service and interaction.

With Inspire-Tech's enterprise-level EasiSMS solution and in co-operation with partner Solutions ME, the hospital's operations team fulfilled its needs.

Patients have since been promptly informed of the latest updates / appointments and needed medication regime. This greatly assisted the healthcare professionals at the 143-bed hospital to heighten the level of healthcare experience provided, and improved the level of service at the hospital across departments including pediatrics, ophthalmology, gastroenterology and orthopedics.