An institute of higher learning, linked to a leading business federation, has been providing training and certification programmes to executives since 1966. 

The operations team needed a system to send reminders on payment or administrative matters, as well as notifications to students on modules enrollment. One of the most frequently used communications platform by the school is Microsoft’s Outlook programme, and the RapidSMS solution did just that.

The advantage of using the Outlook Addin is the elimination of screen switching to another application to send out SMS. What’s more, the RapidSMS platform offered the option of communication using Excel’s Addin function. With the Excel Addin, users just need to click on few buttons and a mail merge will occur. This facilitates excel content to be sent out as customised SMS.