Communication and IT infrastructure is critical to the financial services industry. Each day, transactions are made with interactions with customers and supported with robust servers and applications.

In the 90s, email changes the way businesses are conducted as faster communication results in more productivity. In the beginning of the new millennium, mobile phone adoption rates increase tremendously. Short Message Service (SMS) hits billion of messages per day on peer to peer messaging globally and businesses are increasingly seeing the benefits of using this form of communication for the business processes. In the financial industry, the usage spans across businesses and countries.

We segment the industry into few area of business interests:

• Banking Services & Private Wealth Management
• Credit Cards & Marketing
• Personal Insurance Services

Internal Divisions

• Call Centre/ IT Helpdesks
• IT & Information Security Department
• Business Continuity Planning

Find out how each type of business segment use SMS to faciliate their communications among their stakeholders.