IT and Information Security

	Monitoring agents send out SMS alerts for high risk transactions High risk transactions can be monitored via EasiDB Alert to send corresponding SMS alerts to the party involved. Your existing system can be configured to send out alerts to the customers or the manager in charge to notify such events. The stakeholder will determine if the event is geninue. If it is a fraud, the stakeholder can perform the remedy actions before further damage is being done.

	Application errors are sent to administrator via SMS Administrators cannot afford to wait for emails and sitting by the screen to monitor events may not be cost-effective. For applications with stringent requirement, errors that need immediate actions should use SMS to notify the administrator to look into the problem. System developers can integrate directly to the SMS gateway, EasiSMS Messaging Server or consider EasiEscalate (if escalation function is required).

	System alerts & security breaches notification System monitoring agents generally send out system alerts, error notification, security breaches via email. The IT and information security department normally have intruder detection solutions and other security management agents that will send out email notifications for any potential issues. The administrator and security personnel can be alerted via SMS for critical issues than passively waiting for emails. Escalation can be performed for critical issues that has not been acknowledged. See EasiEscalate.

	Password delivery Password can be securely delivered via SMS then over phone and email. The mobile phone act as a 2nd factor for delivering secure information to the requester. Inspire-Tech provides password management solutions that integrates to organisation's domain for password reset and delivery. For details, contact us.

	Password change & Account lock out notification Application and domain password change can be monitored and perform SMS trigger to prevent masquerade requests and intruder access. EasiDB Alert is able to track password changes or account lock out status and notify the account holder of such requests. For details, contact us.