EasiEscalate 2006 delivers SMS notification, which is considered a more effective alert notification channel as it is a push technology and staff need not stay deskbound to receive such alerts.

Better Assurance
Besides pure notification which is only one way down EasiEscalate 2006 provides better assurance to IT managers that issues are not ignored.

An escalation process is built in to ensure proper acknowledgement is received before an issue is closed. Otherwise, the notification will trigger the next level and shows possibility of negligence by the earlier staff. Such process provides a checking mechanism and alert recipients take on ownership of the issues giving better accountability quality control on issues management.

Unified notification centre
EasiEscalate 2006 can be positioned as a centralized notification centre for system monitoring purposes. All monitoring applications route the email notification to EasiEscalate 2006 and it becomes the clearing house for the alerts and notify the contacts accordingly.

With this, organisations can save on huge project development costs to achieve SMS notification enabling for individual system monitoring servers since EasiEscalate does not require any changes to existing systems. Such consolidation allows the IT managers to get a centralized view, saving time and resources to monitor all system events.