| APPOINTMENT REMINDERS | | Managing appointment reminders on a micro level is not practical for large organisations. Each day, many appointments are logged into a centralized management system which tracks the personnel involved, the customer information and the appointment time. Appointment information is dynamically updated on the centralized management system and any advanced scheduling of appointment alert on a separate system will cause a lot of coordination problem. To generate accurate appointment reminders, EasiSmartCast can be scheduled based on the criteria of query. Reminder rules can be configured by “2 hour in advance” or “1 day in advance” or other criteria that suits the business objectives. EasiSmartCast selects the notification recipients and create the alert message based on the most current data. | |  | - Hospital appointments
- Dental appointments
- Appointment with legal advisors
- Beauty appointments
- Government services appointment reminders
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| GENERAL REMINDERS | Today companies and government agencies issue letters and emails to remind customers on certain payment due. Such information is stored in their existing application systems and databases. Generating such reminders via SMS requires only rules configuration on EasiSmartCast and no changes to their existing applications.
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 | Payment/Overdue Reminders - Tax payment due
- License renewal
- Utilities payment due
- Credit card overdue reminder
- Insurance Premium reminder
- School Fees reminders
- Overdue books reminders
Services Reminders - Routine health checkup
- Children Immunization reminder
- Seminar/Conference reminder
| | TRANSACTION & EVENT ALERTS | Companies & government agencies are creating better customer experience through value-added information alerts via SMS. At daily cut off time, EasiSmartCast is scheduled to run through the criteria of selection to pick out the customers who needs notification of a particular transaction which affects them. The selection criteria can be extended to even customer preferences and message will be customised with the information related to the customer.
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| Financial Alerts - Incoming Remittance notice
- Loan Disbursements notice
- Standing Order status notice
- Loan Approval notice
- Returned cheque notice
Government Services Alerts - Offence Notices
- Payment receipt acknowledgement
- Application status notification
Other Alerts - Daily/Weekly supplier price updates
- Salary receipts notice
- Flight Check-in Notification
- Examination Results Notifications
- Latest reward points balance
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