EasiWorkgroup 2007 is the 4th generation enterprise grade web based desktop messaging solution. Empowering multiple users to send and receive SMS, EasiWorkgroup 2007 is the absolute solution for companies and government agencies to experience convenient and user-friendly SMS messaging from the desktop. It is designed for secure and effective corporate messaging with scalable capabilities.
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Here are the top 10 reasons how EasiWorkgroup 2007 can help your organisation improve communication and manage reminders effectively.
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Time Sensitivity & Control
SMS delivery at late hours can cause irritation to recipients. EasiWorkgroup suspends any pending jobs during the nonoperating hours and resume delivery on the next day without manual intervention. This feature empowers large broadcast (>50,000 SMS) without a need to break into many smaller broadcasts.
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Gatekeeper & Spam Control Compliant
EasiWorkgroup captures unsubscribe requests and prevents any more SMS from reaching them on subsequent broadcast. This feature ensures that the organisation is compliant to Spam Control Act.
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Comprehensive Internal & External Address Book
EasiWorkgroup provides the flexibility to manage contacts. Each user can store his own contacts and groups in his own profile and manage his own data privately. Individual users also have the option to import and group shared contacts under their own profile.
Contacts can be grouped into multiple groups and imported directly as groups. Multiple levels of grouping (sub-groupings) resemble the hierarchical structure of contacts for easier contacts group management. Common contacts can be shared and used by all users in the organization through the Public Contacts feature.
To avoid duplication of customer database, organisation can provide shared contacts from Active Directory or external applications like CRM, ERP systems through database synchronization into the public profile.
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Expandable Fields Without Customisation
With increasing number of mobile numbers associated to individuals, EasiWorkgroup supports multiple mobile numbers to one contact. Companies can increase contacts fields without
customizing the application.
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Reduce Time to Customize Messages
The powerful batch SMS function allows people to use their Microsoft Excel file of contacts and columns of information to be merged into the message, giving each recipient a personalized message e.g. Dear John, your child’s average score is 89%.
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Smarter Message Routing
Unlike email, SMS number is a common number where the recipient cannot designate the intended reader of the message. Messages can be routed smartly to the sender rather than get stuck on the administrator’s Inbox. User can opt to be informed on their email on new inbound SMS.
EasiWorkgroup also support SMS -> email feature, , mobile users without internet connectivity the ability to send out email with SMS. He can SMS with this format <email address> <message> and EasiWorkgroup will forward an email to the <email address> with the <message> as email body.
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Enhanced User Experience
Messages can be delivered and displayed in multiple languages on the browser and the phones. It supports long messages without truncating messages into multiple “broken” SMS. Recipients enjoy
a better reading experience on the messages. EasiWorkgroup 2007 is AJAX enabled and end users will appreciate the more responsive web interface.
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Save Cost & Better User Control
Messaging can be made available to anyone in the organisation without having to install any applications. As a secured web-based solution, EasiWorkgroup helps organisation save tremendous implementation costs and maintenance costs over install-based solutions. Recurring SMS cost can be significantly high if it is not managed properly. EasiWorkgroup allows organisation to manage usages through quota management and periodic reporting. This approach provides good governance and avoids unnecessary wastages.
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Secure & Integrated Login
EasiWorkgroup 2007 supports authentication via Active Directory, providing end users the ease of signing in the application without having to remember a new set of username and password and saves the administrator significant time to manage users.
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Seamless Integration with Email client
Users can opt to use the web interface for messaging or use their email client to send SMS. All message history will be consolidated under the user’s profile, detailing every message sent. Incoming messages can be forwarded to the end user’s email to inform him of the replies from his recipients.
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For more information, contact us. |