Facilitates BCP planning process

• It complements a Business Continuity Planning process and relives BCM managers from tedious coordination with different business coordinators for communication.
• Communication process can be centralized for faster decision making and statistics tracking, giving the BCM team and command centre better control.

• There is no dependency on multiple human resources to start a notification. The notification process can be activated anytime with a few clicks. The portability of the device provides them instant notification capability.
• The process is 500% faster than manual call outs. It takes only 4 seconds to reach a person and get his response. If you are using manual call tree, you should be asking for this solution now.
• There is increased accuracy of notification as every data is sent out through the centralized system. All message sent out are identical, reducing any chance for miscommunication.

• Summary & detailed reports improve the decision making
• Data is updated real-time and there is no delay in reporting as compared to the dependency on call tree coordinators to report back to the command centre on their call status which usually takes almost a day.

• Staff is relived from time consuming call outs and administration is greatly reduced and reallocated for effective business recovery then coordination.

• PocketRecall is designed with the user in mind. It allows the user, typically, a BCM personnel to store different scenarios, call out rules and recipient groups into different scenario templates. During a live activation, the user only needs to select the scenario and click on the Send button to get things going.

• Contacts are managed and grouped through user’s most familiar Microsoft Outlook interface and synchronised into the device. Contact groups are eventually selectable and stored in the respective scenarios for quicker use in crisis communication.

• It provides real time statistics on the activation process and the status of notification by summary and details to individual contact information, giving faster and more accurate reports to the management.

• Retry function helps to repetitively try to reach the person on multiple attempts before deciding a manual process should kick in. This would increase the chances to reach non-respondents, bringing down the uncontactable personnel to very low number.

• All messages transpired between the recipients and their acknowledge are tracked and easily retrieved through the user-friendly activation statistics. Each activation is stored as an individual event and all correspondence relating to the same event can be tracked easily.

• Residing on a Windows Mobile device, user has the option to do a direct call out when viewing the non-respondent to achieve full status report. User can also perform manual update to the statistics upon receiving acknowledgement through other channels.

• SMS can be delivered at higher speed of 1,000 SMS in 10 minutes through Inspire-Tech’s RapidSMS delivery mode. This will help critical messages to reach a large group of recipients in the shortest time.